Vancouver's Eclectic, Compassionate Heart
"Through a commitment to social innovation and impact, we are stewards of the public realm and local economy.”
HxBIA serves more than 650 businesses and property owners in a central portion of Vancouver’s Downtown Eastside (DTES) stretching from Richards St. to Gore Ave. along Hastings St. and portions of Pender, Cordova, Main and Powell St.
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Current News & Information
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ANNOUNCING J. KEVIN BARLOW AS THE NEW HXBIA EXECUTIVE DIRECTOR
UPDATE ON SINGLE-USE ITEM BY-LAW - AS OF JULY 1, FOOD VENDORS MUST ACCEPT CUSTOMERS’ CLEAN REUSABLE CUPS
HERE IS SOME INFORMATION YOU NEED AS A BUSINESS OWNER
HERE IS SOME INFORMATION YOU NEED AS A BUSINESS OWNER
The City of Vancouver is implementing a single-use item reduction strategy. With your help, we've created a made-in-Vancouver strategy to dramatically reduce waste from single-use items. While there is already by-laws covering plastic straws and utensils along with foam cups and take-out containers and on Jan 1, 2022 shopping bags and cups will be added .
As of July 1, food vendors must accept customers’ clean reusable cups
Updates to the Cup By-lawCustomers’ clean reusable cups must be accepted – Starting July 1, 2022
Food vendors can refuse cups that are:
There are by-law toolkits for businesses, charities and not-for-profits available from the City of Vancouver. Click Here for Full Information and Toolkits
As of July 1, food vendors must accept customers’ clean reusable cups
Updates to the Cup By-lawCustomers’ clean reusable cups must be accepted – Starting July 1, 2022
- Businesses will be required to accept customers’ clean reusable cups for drinks ordered in-store
- Food vendors must have and follow a written procedure for serving drinks (hot and cold) in a customer’s clean reusable cup for drinks ordered in store. The procedure must be in accordance with food safety and sanitary practices required by public health authorities.
- The cup fee and other cup regulations now in effect still apply when reusable cups cannot be accepted.
- At no cost to the customer, such as free water or complimentary coffee
- In exchange for a “drink voucher” (voucher would specify that it’s good for a free drink or free drink and free meal)
- In exchange for points or rewards earned using a licence holder’s loyalty or rewards program
Food vendors can refuse cups that are:
- Not food safe (for example dirty or damaged cups)
- Too small for the drink the customer has ordered
- Not safe for hot drinks (for example uninsulated glass jar)
- Drinks served in a reusable cup - When a drink is already served in a reusable cup supplied by the business (for example at a dine-in restaurant), the business is not required to accept a customers’ reusable cup for that drink
- Alcoholic drinks - Liquor licensees are responsible to ensure patrons do not take liquor outside their alcohol service area
- Events with bag checks - Events where every patron is checked to prevent anyone from bringing in objects that could be used as projectiles
- Drive-thrus - Food vendors are not required to accept reusable cups at drive-thrus
There are by-law toolkits for businesses, charities and not-for-profits available from the City of Vancouver. Click Here for Full Information and Toolkits
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How to Reach Us
312 Main Street (2nd Floor) Vancouver, BC V6A 2T2 hello@hxbia.com 604-259-1466 Administration (Push 1) Executive Director (Push 2) Site Technical Support (Push 3) Our Email & Address Info (Push 4) Hxbia Business Listings Business Directory Assistance(Push 5) Support Portal (Technical support, or other assistance with website) |
For a interactive detailed map of our BIA district, please click this link
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Members if you need assistance with Needles, Garbage, Graffiti or help de-escalating a situation, HxBIA has a contract with Mission Possible Neighbours that allows any member to call for a response.
You can reach an MP Neighbours supervisor at 604-338-7150 or call us at 604-259-1466
Find All Our Cleaning/Safety Services Here